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Refund Policy

Refunds depend on what was ordered and how far the work has gone. This page states the simple rule we follow.

Quoted work

A deposit covers time already reserved. Work that has been delivered against the agreed scope is not refunded.

Before work starts

If you cancel before we have started the agreed tasks, we return the amount that has not been used.

Hosting and domains

A domain registration and a hosting term that has already begun are generally not refundable, because the cost is committed to the registrar or the server.

Delivered products

Scripts, templates, and design files are not refunded once the files have been delivered.

If something we delivered does not match the written scope, tell us and we will correct it. A correction of our work is the first step, before any refund discussion.

Send refund requests to support@winglesoft.com with the project name and the invoice reference. We reply with a clear yes, no, or a partial amount, and the reason.

Tell us what you need

Share the goal, the audience, and the timing. We will reply with a practical next step.

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